These guys are the best. My initial phone call & letter with accompanying brochures all within 24hrs to arranging Nick the Surveyor & site visit & start date same week. Answered my questions reinstallation & technical details. Scaffolding erected & followed all Health & Safety procedures. Punctual & extremely hard working & in all weathers & great attention to detail & diligent in their approach. Regular communication daily from Adam the Site Foreman & amp; kept informed of progress every step of the way. Experienced, knowledgeable, professional, high standards, efficient, caring, friendly, enthusiastic. Ploughcroft rectified the previous bad work I had from past roofers & used only the highest quality materials. My fibreglass roof is 85% warmer & insulated & no more leaks & the damp I had for months has dried out. Samples given to me of materials used & took lots of photos before,during & after as the roof was taking shape. Thanks to Adam & the team for a superb job done & for emailing copies of photos & to the team for using my camera to take more photos of which some made me smile! The work ethic, dedication & commitment is outstanding! Thanks to Chris Hopkins (MD) for expert advice on a new roof & office staff Craig for his support & help and Melanie who kept in touch daily to make sure all was well. I very much appreciated this & both your listening skills! Its unique to find such dedicated staff excellent and perfection all around. simply the best, huge thanks.