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Ploughcroft Ltd.

Free Solar PV Health Check? We Very Much Doubt It! | Ploughcroft

Free Solar PV Health Check? We Very Much Doubt It!

Had a call offering a Free Solar PV Health Check?

We recently seem to have been inundated by calls from our customers saying they have been contacted by companies offering a ‘free solar PV health check’ for their solar PV system.

These companies are claiming that if your original solar installer has gone out of business or your system is more than 5 years old, then you should be looking to take up one of their ‘maintenance packages’ or paying out to ‘upgrade’ your existing solar system.

However, is this really necessary? In our opinion – definitely not!

  • If your solar system has worked just fine for the past 5 years then there is no need to touch it. Your warranty could become invalid if you allow an unqualified person to tamper with it!
  • If there is a problem with how much your system is generating, your energy company will be in touch to let you know.
  • Be wary of wild claims about improving your existing generation.
  • If your inverter is working fine, then there is no need to replace it.
  • Nothing is free! And any ‘free health check’ will undoubtedly lead to some paid work from somewhere.
  • In some instances, it is being claimed that solar PV systems that are older than 5 years old are a fire risk. This is not the case.

So what should you do if you receive such a letter?

Quite frankly, we think it’s best that you ignore these letters. If you respond, without a doubt they will badger you until you give in and sign on the dotted line.

Most of these letters will be addressed to the ‘homeowner’ but if they do have your personal details then you should ask how they have come across them. Ploughcroft never pass on customer information to a third party.

If you start to feel intimidated or under pressure then you should report them to Trading Standards.

What should you do if you do have a problem with your Solar PV System?

We urge Ploughcroft’s customers to contact us directly. We will do our best to help you, and should your solar system need attention, then our parent company’s renewable division Avonside Renewables will endeavour to help.

Contact us today if you have any concerns!


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