Ploughcroft was born when our Divisional Director, Chris Hopkins, recognised a need to change the public perception of the roofing and building industry.
Traditionally an industry known for having a bad reputation for both customer service and poor health & safety, Chris set out to create a company which was highly customer focused and it remains so to this day – some 20+ years later!
Our principles are simple – we are committed to always putting the customer first. Our objective is to build long lasting relationships with every customer, based on a strong foundation of trust and we are proud to say that a large percentage of our customers have been loyal to us for many years!
Chris Hopkins says:
We are absolutely thrilled to be recognised by Which? Trusted Trader and proud to be the first roofing company in the area to be endorsed on the website. We work hard to offer a first-class service to our customers, so it’s great to be officially recognised for this commitment.
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Winners of ‘Best of Houzz’ 2019 for Service.
We are amongst the top rated home improvement professionals on Houzz for service.
Winners of ‘Best of Houzz’ 2018 for Service.
All re-roofing works come with an insurance backed warranty for your peace of mind
As members of the Competent Roofer Scheme we are fully up to date with current regulations
We are proud members of Which? Trusted Traders and fully audited on a regular basis
All our roofing work is carried out to the current British Standard
It's worth remembering that with every will in the world, sometimes things do go wrong and any contractor who tells you otherwise isn’t being totally honest!
Once things start to go wrong, communication breaks down, the customer is upset and anxious and things can rapidly deteriorate to a point where a contractor ends up walking away from the project.
Ploughcroft has a reputation to preserve and will stick with a project no matter how tough the going gets. We keep our customers fully informed throughout and aim to work together toward a successful outcome. We have a premises we welcome customers to visit and are always available to help ease any worries.
We recognise that well planned and high quality improvements are a lifelong investment. Having extensive experience in all types of building & roofing, you can be confident that we will take care of the entire project and it will fully comply with the latest regulations.